At Legacy, we’ve seen firsthand how workplace design shapes company culture and performance for New York City companies. The traditional office—with its maze of cubicles and closed-door offices—is fading fast. Today’s most successful businesses thrive on collaboration, flexibility, and innovation, and nothing facilitates that better than a well-designed open plan workspace.
However, not all open offices are created equal. When done poorly, they can lead to noise, distractions, and frustration. When done right, they break down barriers, spark creativity, and foster a dynamic team environment.
So, how do we design an open workspace that actually works? Let’s explore the key strategies.
Why Open Workspaces? The Science Behind Collaboration
Research shows that employees in open environments:
- Communicate more frequently than those in closed offices
- Solve problems faster due to spontaneous idea-sharing
- Develop stronger team connections, leading to higher engagement
The key isn’t just removing walls—it’s about intentional design. A truly effective open workspace balances collaboration zones with quiet areas, flexibility with structure, and ergonomics with aesthetics.
Key Elements of a High-Performing Open Workspace
1. Benching Systems: Where Flexibility Meets Functionality
Benching workstations are the backbone of modern open offices. These shared, linear desks eliminate wasted space while promoting teamwork.
Why they work:
- Space-efficient – Ideal for growing teams or hybrid work models
- Customizable – Configure in clusters, rows, or curved layouts
- Tech-friendly – Built-in power, USB ports, and cable management
For best results, pair benching with low-profile partitions to define personal space without sacrificing openness.
2. Acoustic Solutions: Controlling Noise Without Killing Collaboration
The biggest complaint about open offices is noise. With smart acoustic design, you can minimize distractions while keeping the collaborative energy alive.
Effective solutions include:
- Sound-absorbing panels (fabric-wrapped, felt, or wood)
- Acoustic ceiling clouds and baffles
- Privacy pods and phone booths for focused work
- White noise systems to mask conversations
Plants not only improve air quality but also help absorb sound, making them a dual-purpose addition.
3. Modular Seating: Adaptable Spaces for Dynamic Teams
Not all work happens at a desk. Modular seating—such as lounge chairs, ottomans, and movable sofas—creates casual spaces where teams can brainstorm or unwind.
Best uses for modular setups:
- Team huddles and quick meetings
- Creative brainstorming sessions
- Relaxation zones to recharge
For added functionality, place mobile whiteboards or screens nearby to capture ideas in real time.
4. Breakout Spaces: Encouraging Spontaneous Innovation
Some of the best ideas happen outside formal meetings. Breakout areas encourage impromptu discussions with:
- High-top tables for stand-up chats
- Comfortable lounge seating for longer talks
- Interactive tech (digital whiteboards, touchscreens)
H3: 5. Adjustable Workstations: Ergonomics as a Productivity Driver
An open office should support both collaboration and focus. Height-adjustable desks and ergonomic seating let employees customize their workspace, reducing fatigue and boosting efficiency.
Must-have features:
- Sit-stand desks to promote movement
- Monitor arms for optimal screen positioning
- Task chairs with lumbar support
Avoiding Common Open Office Pitfalls
While open plans have clear benefits, poor execution can backfire. Here’s how to avoid common mistakes:
Problem: Lack of Privacy
Solution: Incorporate focus pods, library-style quiet zones, or reservable small meeting rooms.
Problem: Constant Distractions
Solution: Use zoning strategies—clearly designate collaborative vs. heads-down areas.
Problem: One-Size-Fits-All Design
Solution: Survey employees—some need more quiet space, others thrive in bustling hubs.
Building a Workspace That Works for Everyone
Open plan workstations aren’t just a trend—they’re a strategic tool for fostering teamwork, creativity, and efficiency. By integrating benching systems, acoustic control, modular seating, breakout spaces, and ergonomic adjustments, you create an environment where people want to work—and do their best work. At Legacy, we specialize in crafting workspaces that inspire collaboration without compromising comfort or productivity.